Remote Support
Often, the quickest way for our support team to fully understand your technical support query and provide a solution is to physically view and control your system remotely. We offer this service using two different technologies which are listed below. For the majority of customer, Team Viewer offers the best solution but the support engineer will direct you to the technology best suited to your particular situation.
Team ViewerWhen you click this link, it will ask you to run or save a file. Click Run and after it loads it will ask you which engineer you want to automatically connect to and lets them control your desktop. This connection is not permanent, and no changes are made to your computer. Once the remote session has ended the software will automatically close. |
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Reverse VNCWhen you click this link, it will ask you to run or save a file. Click Run and after it loads it will ask you which engineer you want to automatically connect to and lets them control your desktop.
This connection is not permanent, and no changes are made to your computer. Once the remote session has ended the software will automatically close. |
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Get in Touch
UK +44 (0)1482 350700
Eire +353 (0)1 44-33-911
Australia +61 7 56 414 959
Skype broadcastradioinfo
Email hello@broadcastradio.com